Information Technology

Responsibilities Identifying, diagnosing, and resolving hardware, software, and network issues. Ensuring the smooth operation of computer systems, servers, and networks, including regular maintenance, updates, and performance monitoring. Implementing and maintaining security measures to protect systems and data from threats and unauthorised access. Installing, configuring, and updating hardware and software components, including operating systems, applications, and network devices. Managing and maintaining local area networks (LANs), wide area networks (WANs), and cloud networks. Implementing and managing data backup and recovery procedures to prevent data loss. Creating and maintaining accurate documentation of IT systems, configurations, and procedures. Staying up-to-date on the latest technologies and recommending potential upgrades or new solutions to improve efficiency and productivity. Offering assistance to other employees with IT-related issues and questions. Providing training and guidance to users on IT policies, procedures, and best practices. Working with other departments to understand their IT needs and requirements. Participating in or leading IT projects, such as sy